How it works (click here for a brief, 2-minute video):
Students who wish to report a concern will text MCHELP to 274637. A trained, licensed clinician will respond promptly (usually within 60 seconds) via text. The clinician will not be able to identify a student’s cell phone number or address, although students seeking help may (and often do) provide this information. Counselors then determine an appropriate course of action, whether it’s contacting school personnel for follow up care or, in the rare case of an emergency, contacting local McHenry County officials. Initially, licensed clinicians from the Child, Adolescent and Family Recovery Center (based in Hoffman Estates) will be on the other end, responding to McHenry County students’ text messages as they are experienced with service and have been working with LEAD in the product’s implementation and rollout in other communities. The Recovery Center will be working closely with the McHenry County Crisis Center for a planned takeover in 6-12 months.